Accountability When Outsourcing.

In January 2008 Howard Schultz returned as CEO of Starbucks and made a startling confession “that the leadership had failed the 180,000 Starbucks people and their families. And even though I wasn’t the CEO, I had been around as chairman; I should have known more. I am responsible.” At this time, the world was going through a … Continue reading Accountability When Outsourcing.