How to Build and Maintain a Sales Strategy

Does your business have a sales strategy? A sales strategy should be at the heart of your business model. Here's how you can build and maintain a sales strategy in your business. Plan, Execute, Review, Adapt. Before we know how to build and maintain a Sales Strategy,...

How To Improve Client Retention

Client retention is vital for business growth and sales success. But how do you improve your client retention? Utilising feedback, pre-call planning and post-call documenting to give yourself the best shot at retaining clients. “They say” it’s 7x more expensive to...

Why post-call reports are so valuable

If you’re not analysing your sales and don't know what worked (and what didn't!), you can’t learn. If you can’t learn, you can’t improve. Remember and track historic data. It could be six months between contacting a prospect. With everything else going on in your...

Post-call report template

Download your free Post-call report PDF template Why should you keep post-call reports? What use are they to you? Have you ever tried to remember any important details from a family or friend's life from 6 months ago? It gets difficult as more time passes by. This is...

How to Get into the Cold Call Mindset

How do you feel about the prospect of a cold call? How can you best prepare before dialling? The answer is in understanding your own reactions to cold calls We all have a friend or foe mentality when we’re answering the phone. Anything we don’t recognise is treated as...

6 Facts About Cold Calling Infographic

How do you get into the cold-call mindset? The answer is in understanding your own reactions to cold calls. We all need to do it (see infographic). We all have a friend or foe mentality when we’re answering the phone. Anything we don’t recognise is treated as a foe...

Pre-call planning template

Pre-call Planning sets your mindset as you go into the sales call and the outcomes of the call. Taking 15 minutes before each call to go through WOPPA will help you achieve your goals. Pre call planning template...

How to Prioritise your Sales Activity

Your Sales Pipeline is there to analyse, not just to look professional. ALWAYS FOCUS ON THE TOP 5 & THE BIG 5 What are the TOP 5 things that are going to happen this week? & What are the BIG 5 things that are going to take longer, but they’ll likely be more...