No news is bad news. The same applies for customer feedback. In 2014 64% of consumers formed an opinion by reading up to 6 reviews for the business they were actively searching for, in 2019 this rose to 73%. But how many consumers suspect censorship or faked reviews...
Continuing on from last weeks blog I want to discuss in finer detail the power of customer feedback and how it’s able to drive your business and make you stand out. I often get told by business owners that there’s just not the time to ask each customer for their...
According to Testimonial Engine roughly how many consumers read reviews before visiting a business or making purchasing decisions? 45% 58% 74% 90% I’ll reveal the answer in just a few moments but first, let’s break down the reasons behind asking for customer feedback....
