‘No news is good news in the world of customer feedback’. It’s just not true!

According to Testimonial Engine roughly how many consumers read reviews before visiting a business or making purchasing decisions? 45% 58% 74% 90% I’ll reveal the answer in just a few moments but first, let’s break down the reasons behind asking for customer feedback. For me, it comes down to 2 key points, the ability to … Continue reading ‘No news is good news in the world of customer feedback’. It’s just not true!